Search


Stay safe from scams seeking personal/bank details
How you can protect yourself Only give your card details when placing an ad The only place you should ever give your bank account or...
May 17, 20212 min read


What DoneDeal has done to increase security
DoneDeal Marketplace leads the way on protection, trust signals and verified sellers. With millions of daily users, no platform is immune to bad actors but we take trust seriously and we’ve built a safer way to buy and sell. Every year, we invest over €1 million in Trust & Safety through dedicated customer success teams and ongoing product and technology improvements. Our goal is to ensure a safe, trusted experience for everyone using our platform. We encourage buyers to ch
May 17, 20213 min read


PayPal "Gift or Family and Friends Payment"
We would like to remind our users to be careful if someone You don't know recommends you pay via PayPal Gifts or Friends and Family. If...
May 17, 20211 min read


Account Restricted / Temporarily Restricted for safety
We have become aware of both a fake text message impersonating DoneDeal and a fake email impersonating DoneDeal that are being sent out...
May 17, 20212 min read


Scam Watch: Actions to take for victims of fraud
What to do if you have been defrauded We take fraud management very seriously here at DoneDeal and have great processes and resources to...
May 17, 20213 min read


Buying safely - Top Tips for Buyers & Sellers
The vast majority of DoneDeal users are trustworthy and genuine. Nevertheless, it is very important to have the same common sense and...
May 14, 20212 min read


How to avoid Scams
The vast majority of all transactions on DoneDeal are genuine and leave both the buyer and the seller happy with the outcome. But, as...
May 13, 20212 min read


Scam Watch: Texts asking you to email more photos/information
DoneDeal uses a SafeMail System. This means that when you send or receive an email through our site, your actual email address can NOT be...
May 7, 20211 min read


Unwanted Calls
Put an end to unwanted calls and texts. Crank calls, prank calls, hoax calls, nuisance calls. Call it what you want, but you don’t have...
Apr 27, 20213 min read